Terms of Service
The following is a list of our (Supps Central) terms and conditions. By using our website, whether it be as a member or anonymous visitor, you agree to comply and be bound by the following terms and conditions. Please review our terms and conditions closely and carefully. If you do not agree to these terms and conditions, you should not review any information, content, obtain goods or products from our site.
ALL CUSTOMERS
1.) Wrong Address - If the wrong address is entered and your product is delivered to that address, Supps Central is not responsible for that order and is not required to issue a refund nor a replacement order. Google Autocomplete Address is applied to our code so there is a minimal chance of entering the wrong address. Forcing in your address may lead to a wrong address.
2.) Item Delivered But Not Received - If the tracking says that the package was delivered but somehow was not received, the customer should contact their local post office and ask their neighbors if they got it by accident. If the package for some reason still does not show up, Supps Central is not required to offer a refund or replacement. The scenario that you do not ultimately locate the package (assuming you did indeed try to locate it) is very rare.
3.) Return Policy - Unfortunately, returns are not allowed for our items. Since we are selling pre workouts and fat burners, once opened, they are useless. If you purchase the product you are looking for, we assure you there will be no reason to return. The products arrive in pristine condition and a very distant expiration date. If the seal is somehow opened when the product arrives (which is extremely unlikely), it is because of the travel and is still good to use.
Products are only eligible for return if they arrive in the same condition they are sent.
INTERNATIONAL CUSTOMERS
Acceptance of Agreement
You agree to the terms and conditions outlined in this Terms and Conditions Agreement (this "Agreements") with respect to using our website (the "Site") and all services available within. This Agreement constitutes the entire agreement between you (the user) and us (Supps Central). This Agreement supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us without specific notice to you. When we update this Agreement, we will post on this page the last date updated. It is your responsibility to review this Agreement prior to using the Site.
You are responsible to know the import regulations for your country. Please research all supplements to ensure that they are legal for importation PRIOR to ordering. Once the order has left our premises we cannot be held responsible for customs delays. Most countries will have no trouble but we post this disclaimer in the off chance that there is an issue.
If, by chance, the order is returned to us and you wish to have a refund then we will do so only after we have received the goods back. The refund will be calculated as Total cost minus shipping and a 15% restocking fee for a total of an 85% refund not including shipping.
We provide tracking information for all orders so please be diligent and keep track of your orders' progress through the mail system.
We do not have a reship policy. We DO assume that all clients are aware of their own countries' laws and therefore you are responsible for dealing with your countries' customs.
Please know your own import regulations before ordering. It is your responsibility. If customs does not return the products to us we cannot issue the 85% refund to you.
If your order is denied entry into your country, we strongly advise attempting to have the items sent back to us and we will refund your order minus shipping and a 15% restocking fee.
We do not accept returns or apply refunds for damaged/missing/stolen products that arrive (international orders). If any of this applies, you must contact the carrier.
As you probably know, supplements can sometimes be seized at customs. We do our best to prevent this, but we make no guarantees. Once the products leave our warehouse, there is nothing more we can do. Many shipments arrive within 2 weeks, however in some rare cases, shipment can take 45 days or more. Unfortunately, we have absolutely no way to control transit times or customs decisions. Make sure you know your country's laws on restricted products!
WE DO NOT ACCEPT RETURNS OR APPLY REFUNDS TO INTERNATIONAL ORDERS.
*By purchasing any product from our site, you agree to these conditions*
If you have any questions, you can contact us directly at suppscentral@gmail.com